CANCELLATION & NO-SHOW POLICY
We require a 24-hour notice to cancel or reschedule your appointment. Please understand that your therapist’s time has been reserved especially for you.
Without 24-hour notice, a $30 cancellation fee or deposit will apply.
If you cannot make your appointment same day and fail to call and notify the office, we will attempt to contact you. a $30 No Call/ No Show fee will apply.
If you are a package holder, you may choose to use a session from your package instead of paying the fees. If you are redeeming a gift card and fail to cancel within 24 hours or do not show for your appointment, your gift card will be redeemed.
Please give us a call at (509) 921-9800 so we may best serve your needs.